Terms of Use
Lymph Bright Terms of Use
Effective Date: January 1, 2025
Welcome to Lymph Bright! By accessing or using our website (http://www.lymphbright.com), you agree to these Terms of Use. Please read them carefully. If you do not agree with these terms, please refrain from using our website.
1. Use of the Website
The website is provided for informational purposes only and should not replace professional advice.
You must be at least 18 years old or have consent from a parent or guardian to use this website.
You agree not to use the website for any illegal or unauthorized purposes, including transmitting malicious software or attempting to breach its security.
2. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Lymph Bright and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without written permission from Lymph Bright.
Unauthorized use of the website’s content may result in legal action.
3. Service Descriptions
We strive to provide accurate and up-to-date information about our services; however, details are subject to change without notice.
Availability of services may vary, and specific offers or promotions may require confirmation via phone or email.
4. Appointment Booking
If online booking is available, appointments are subject to confirmation and availability.
Users must provide accurate and complete information when booking an appointment.
We reserve the right to cancel or modify appointments if inaccurate information is provided or in case of unforeseen circumstances.
5. Disclaimer of Warranties
This website is provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee the accuracy, reliability, or availability of the website or its content.
Use of the website is at your own risk.
6. Limitation of Liability
Lymph Bright is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website.
This includes damages caused by viruses, interruptions, data loss, or unauthorized access to your information.
7. Links to Third-Party Websites
The website may include links to external websites for your convenience.
Lymph Bright is not responsible for the content, privacy practices, or functionality of third-party websites.
Use these links at your own discretion.
8. Changes to the Terms of Use
We may update these Terms of Use from time to time without prior notice.
Changes take effect immediately upon being posted on this page. Please review these terms regularly.
9. Governing Law
These Terms of Use are governed by the laws of the State of California, excluding its conflict of laws principles.
Any disputes arising from these terms will be resolved in courts located in California.
10. Contact Information
To ask questions or comment about these Terms of Use, contact us at: management@lymphbright.com.
Privacy Policy
Lymph Bright Privacy Policy
Effective Date: January 1st, 2025.
Welcome to Lymph Bright! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information. By using our website (http://www.lymphbright.com), you agree to this policy.
Information We Collect
We may collect the following types of information:
Personal Details: Your name, email address, phone number, billing address, and payment details when you book an appointment or make a purchase.
Health Information: Information you voluntarily share about your health, preferences, or concerns to personalize your experience.
Technical Data: Information like your IP address, browser type, device details, and browsing activity collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
To schedule and manage appointments.
To provide tailored massage therapy services.
To securely process payments.
To send updates, promotions, and important service changes.
To improve website functionality and user experience.
To comply with legal obligations or protect our rights.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it:
With trusted service providers: For payment processing, website hosting, or other essential services.
When legally required: To comply with laws, regulations, or legal proceedings.
To protect rights: If necessary to safeguard our legal rights, property, or safety.
With your consent: For purposes you explicitly agree to.
Cookies and Tracking
We use cookies and other tracking technologies to:
Improve website functionality.
Analyze website traffic and usage.
Provide relevant advertisements.
You can manage your cookie preferences in your browser settings. Disabling cookies may limit certain features of our site.
Your Rights
Depending on your location, you may have the following rights:
Access and Update: Review or correct your personal information.
Delete: Request deletion of your personal information (subject to legal requirements).
Opt-Out: Choose not to receive marketing emails.
Restrict Processing: Limit how we use your data in certain circumstances.
To exercise these rights, email us at management@lymphbright.com.
Third-Party Links and Services
Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before sharing your information.
Data Security
We use industry-standard measures, such as encryption and secure servers, to protect your information. However, no method of internet transmission or storage is completely secure. We encourage you to use caution when sharing sensitive information online.
Your State Privacy Rights
If you reside in California, Nevada, Colorado, Virginia, Utah, or other states with privacy laws, you may have additional rights, including:
Confirming whether we process your personal data.
Access and delete your personal information
Requesting data portability.
Opting out of targeted advertising or data sales.
For details, email us at management@lymphbright.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after updates constitutes your acceptance of the revised policy.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: management@lymphbright.com.
California Proposition 65
California Proposition 65
California Residents
At Lymph Bright, your safety and satisfaction are our top priorities. This page explains California Proposition 65, the warning labels you may see on certain products, and what they mean.
What is California Proposition 65?
California Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act of 1986, was created to prevent the contamination of drinking water with toxic substances. The law requires California to maintain and update a list of chemicals known to cause cancer, birth defects, or other reproductive harm. This list, managed by the California Office of Environmental Health Hazard Assessment (OEHHA), now includes over 800 substances.
Why is there a warning label on my product?
Although our products meet or exceed all federal and international safety standards, California law requires a warning label for many consumer goods, including dietary supplements, if they contain any listed chemicals.
Example warning: “This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.”
This requirement applies even if the levels of the substance are significantly lower than federal safety standards. You may also find similar warnings in places like restaurants, gas stations, and hotels.
Does this mean the product is unsafe?
No. The warning label does not indicate that a product is inherently dangerous. In fact:
The law requires warnings even when listed substances are present in trace amounts.
California’s "safe harbor" limits are often much stricter than federal guidelines. For example, lead levels permissible under Proposition 65 are nearly 1,000 times lower than those deemed safe by the FDA.
These substances are often naturally occurring and present due to environmental factors beyond our control.
What substances are included?
The list includes a wide range of chemicals, some naturally occurring and others introduced by human activity. Examples include:
Arsenic: Found in soil, air, and water, sometimes increased by fossil fuel combustion.
Lead: Naturally occurring in soil but elevated due to past industrial uses. Even organic produce like spinach and carrots can contain low levels of lead due to soil absorption.
While these substances are monitored closely, their presence in trace amounts is often unavoidable and not a cause for concern under federal guidelines.
The Bigger Picture
While the intent of Proposition 65 is to promote safety, its implementation has created challenges for businesses and consumers:
Companies, including those in natural products and agriculture, are held accountable for pollutants introduced by unrelated industries.
Businesses must prove that their products are safe to avoid the need for warning labels, even when the risks are negligible.
Civil litigation enforcement encourages frivolous lawsuits that disproportionately affect small businesses.
What Can You Do?
If you are concerned about Proposition 65:
California Residents: Contact your state legislators to share your thoughts about the law and its impact on consumer confidence. You can find your representative at the California State Legislature Directory.
Residents in Other States: Communicate your concerns to your federal Congressional Representative. Visit the House of Representatives Directory to find your representative.
For any questions or concerns, feel free to contact us at management@lymphbright.com.
Shipping and Return Policy
Lymph Bright Shipping and Return Policy
At Lymph Bright, we are committed to providing efficient shipping and a hassle-free return process to ensure customer satisfaction. By placing your order, you agree to all the terms outlined in our Shipping and Return Policies below. Please review the details carefully.
Shipping Policy
Processing and Turnaround Times
Orders are processed Monday through Friday, 8:00 a.m. to 5:00 p.m. PST.
Please allow 1–3 business days for processing.
Once shipped, orders are typically delivered within 3–7 business days. Delivery times are estimated by the carrier and may be affected by weekends, holidays, or extreme weather conditions.
Shipping Rates
Shipping rates are calculated based on the weight of your items and your location.
Before completing your purchase, the shipping cost will be displayed, and you will have the option to decline submitting your order if desired.
Free Standard Shipping: Orders over $100 within the United States qualify for free standard shipping.
Order Tracking
If a tracking number is provided, we will update your order with this information.
Please note that some orders shipped via USPS First Class Mail or other basic methods may not include tracking.
Out-of-Stock and Back-Ordered Items
If an item in your order is out of stock, we will ship the available items in your order immediately.
Back-ordered items will be shipped separately at no additional shipping cost once they are restocked.
If a back-ordered item cannot be restocked, you will be refunded for that item.
You will be notified by email or phone call regarding any out-of-stock or back-ordered items.
Damaged or Missing Items
If your parcel arrives visibly damaged or incomplete, retain the package and contact us immediately at info@lymphbright.com. We will work to resolve the issue promptly.
Return and Exchange Policy
We strive for 100% customer satisfaction. If you are not satisfied with your purchase, please review our specific return and exchange processes for products, packages, and gift cards below.
Eligibility for Returns (Products Only)
Items must be in their original packaging, unopened, and in resalable condition.
Returns are accepted within 14 days of the purchase date.
How to Initiate a Return or Exchange
Contact us via email at info@lymphbright.com to request a return or exchange.
After your return request is approved, you can either ship the item(s) back to us at your expense or drop them off in person if you are local.
Refunds and Exchanges (Products Only)
Refunds will be issued for eligible product returns.
Exchanges may be provided for items returned in their original condition.
Policy for Packages, Memberships, and Gift Cards
Packages
Non-Refundable: Packages are non-refundable.
Value Transfer: The value of unused services within a package can be applied toward other Lymph Bright services or products.
The value applied will be calculated based on the original price paid, minus the cost of services already used.
Promotions and Discounts: Any promotional discounts associated with the package may expire, but the actual monetary value spent on the package does not expire and can be applied toward other services or products.
Memberships
Cancellation Policy:
Memberships can be canceled with 30 days' written notice.
Any unused accrued services at the time of cancellation must be used within 90 days. After 90 days, the monetary value of unused credits can still be applied toward other Lymph Bright services or products.
Promotions and Discounts: Any promotional discounts associated with the membership will expire after cancellation, but the actual monetary value of accrued credits does not expire and remains available for use.
Gift Cards
Non-Refundable: Gift cards cannot be refunded or exchanged for cash.
Flexible Usage: Gift cards can be redeemed for any Lymph Bright service or product, provided they are not associated with another person. They can also be transferred or gifted to others.
No Expiration of Monetary Value: While promotional bonuses or discounts tied to a gift card may expire, the monetary value of the gift card itself does not expire and will always remain available for use.
Contact Information
For any questions or concerns about your order, please contact us at info@lymphbright.com.
Cancellation Policy
Lymph Bright Cancellation Policy
At Lymph Bright, we are dedicated to delivering exceptional service and care to our clients. To ensure a seamless experience for all, we have established the following cancellation policies. By booking an appointment or signing up for membership, you agree to these terms.
Appointment Cancellation Policy
We value your time and that of our therapists. To maintain an efficient schedule and accommodate all clients, we require the following:
Cancellation Notice
A 24-hour notice is required for appointment cancellations or rescheduling. This is standard practice in the wellness and massage industry to ensure fairness to both clients and therapists.
Cancellations or changes made less than 24 hours before your scheduled appointment will incur a charge of 100% of the total cost of the reserved service(s).
Appointments missed without notice (No-show) will also be charged 100% of the total cost of the reserved service(s).
If you have a member credit, account balance, or gift card on file, you may apply for it instead.
After-Hours Cancellations
Cancellations outside of our business hours must be submitted via email to info@lymphbright.com. This ensures we receive your request in a timely manner, even when the office is closed.
Appointment Adjustments
Appointment time and session length may not be reduced on the same day as the appointment. For instance: An 80-minute session at 10:30 a.m. cannot be changed to a 50-minute session at 10:30 a.m. or any other time that day.
If you wish to add time to your session and the therapist's schedule allows, we will gladly accommodate the adjustment. Additional charges will apply based on the extended session length.
Requests to come in earlier will be accommodated when possible, provided the therapist is available. However, requests to reschedule for a later time on the same day cannot be guaranteed.
If you are unable to make it to your appointment but provide a replacement, the cancellation fee will not apply.
Reminders
As a courtesy, you may receive a confirmation call, text, or email the day before your appointment.
If we are unable to reach you, we will leave a message assuming you will arrive as scheduled.
Consideration for Emergencies
We understand that emergencies happen. In rare cases, at our discretion, the cancellation fee may be waived for unforeseen circumstances.
Membership Cancellation and Freeze Policy
At Lymph Bright, we understand that circumstances may require you to cancel or freeze your membership. Our policies are designed to provide flexibility while maintaining fairness for all members.
Membership Cancellation - Less Than 6 Months
Cancellation requests must be submitted via a completed Cancellation Request Form emailed to info@lymphbright.com, mailed or delivered in person.
You have the following options:
Freeze Your Membership:
Memberships can be frozen for up to 2 months with a completed Freeze Request Form.
The freezing period does not count toward the initial 6-month commitment.
Membership privileges, including discounts, are suspended during the freezing period.
Unused accrued credits can still be used toward Lymph Bright services during the freezing period.
Cancel Your Membership:
A $20 cancellation fee will be charged to cover processing costs.
You will be required to pay back the value of any discounts received as part of your membership benefits during the 6-month commitment period.
Membership Cancellation - Less Than 6 Months:
Memberships may be canceled with a 30-day written notice.
Cancellation requests must be submitted via a completed Cancellation Request Form emailed to lymphbright@gmail.com, mailed, or delivered in person.
No cancellation fee applies after the 6-month commitment period.
Freeze Policy
Memberships may be frozen for up to 2 months with a completed Freeze Request Form.
The freezing period begins on the day the notice is received.
During the freezing period, membership privileges, including discounts and family sharing benefits, will be temporarily suspended.
Unused accrued credits may still be used toward Lymph Bright services during the freezing period.
The freezing policy is available at any time during membership and is independent of cancellation policies.
Monetary Value of Membership Credits
Any unused accrued services at the time of cancellation must be used within 90 days.
After 90 days, the monetary value of unused credits (the amount paid) can still be applied toward other Lymph Bright services or products.
While promotional discounts associated with the membership will expire, the monetary value of credits never expires.
Contact Information and Forms
For questions or concerns about these policies, please contact us at:
Email: info@lymphbright.com
To request a membership cancellation or freeze, please download and complete the appropriate form using the links below. Once completed, email the form to info@lymphbright.com, mail it or deliver it in person.